Refund policy

We do not offer refunds on any purchases. All sales are final.

Damages and Issues

Please inspect your order upon receiving it and contact us immediately at merch@ashlane.com.au if the item is defective, damaged, or if you receive the wrong item. We will work with you to evaluate the issue and make it right.

Unfortunately, we cannot accept returns or exchanges on any free items, giveaway items, sale items or gift cards.